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Oque significa “Preterição de embarque”? Após ter tomado todos os cuidados para fazer sua viagem, o ageiro se dirige até o balcão da companhia para fazer o check-in e é surpreendido com a notícia de que não poderá embarcar! Essa situação se chama preterição de embarque e pode vir a …
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TRANSPORTE DE MEDICAMENTOS – A entrada de medicamentos em outros países poderá sofrer fiscalização sanitária. Portanto, não esqueça a prescrição médica. Lembre-se de levar (preferivelmente na bagagem de mão) os medicamentos necessários à completa duração da viagem. Recomenda-se que os medicamentos sejam mantidos na caixa original. Fique atento ao volume …
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Quando se pensa na economia de tempo, no conforto e na segurança de uma viagem aérea, fica difícil comparar o avião com qualquer outro transporte. E agora, que viajar dessa maneira está se tornando uma opção cada vez mais ível, não há nem o que pensar: para eio ou trabalho, …
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O que significa a palavra “Overbooking”? O overbooking acontece quando o voo possui um excesso no número de reservas confirmadas, ou seja, quando a companhia aérea vende mais bilhetes do que a quantidade de vagas disponíveis no avião. INFORMES – Além de informar imediatamente aos seus ageiros sobre atrasos e …
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Cuidado com os horários No dia do seu voo, chegue com antecedência. Faça o check-in pelo menos uma hora antes do horário marcado nos voos nacionais e duas horas antes nos voos internacionais, caso não tenha feito o check-in antecipadamente. E sempre é bom lembrar que, chegando mais cedo, você …
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DOCUMENTOS VÁLIDOS – Ao se preparar para a viagem, verifique a documentação pessoal necessária, inclusive a de acompanhantes, especialmente se eles forem menores de idade. Todos embarcam com documento oficial válido com foto (RG ou aporte, por exemplo). As crianças menores de 12 anos podem usar documento válido com foto …
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Reembolso e Endosso da agem: COMO É FEITO? A Agência Nacional de Aviação Civil (ANAC) reforçou, junto às companhias aéreas brasileiras, a garantia do direito que os ageiros têm referente ao reembolso da tarifa de embarque. Com a medida, a ANAC pretende facilitar que o reembolso seja efetuado em até …
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